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Customer Services Celebration! Even in these unprecedented times, we find that the key to a positive relationship is to always treat people with kindness. Another successful week in the Customer Services department and a big well done to our wonderful team! * * * * #subscriptions #customerservicewin #ESco #subscriptionsbureau #servicewithintegrity #customerservice #publishingservices #whoweare
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Meet the team! This is Charlotte Manning, who has been our glamourous HR Administrator since February 2019. Since then (particularly in the last year), Charlotte has been determined to make “dressing gowns” the latest fashion trend – something I think we can all get behind, too. Charlotte’s favourite holiday was in February last year – just before Coronavirus ruined all holidays! She went skiing with family and friends, teaching the children to ski and drinking gluhwein. Snowy mountains, Bulgarian food and open log fires? Next time Charlotte books a skiing holiday, she’ll have to take the ESco team with her! But did you know? Charlotte claims that if you’ve never eaten guacamole with a packet of Frazzles, you haven’t lived… Maybe we’ll just take her word for it? * * * * #meettheteam #frazzleswithguacamole #ESco #subscriptionsbureau #servicewithintegrity #hrhero #publishingservices #whoweare #dressinggownfashion
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Customer Services Celebration! It’s a new year and our Customer Services department are busy at work, doing what they do best – providing the best possible service that they can. A huge well done to our wonderful team, for always going the extra mile. * * * * #subscriptions #customerservicewin #ESco #subscriptionsbureau #servicewithintegrity #customerservice #publishingservices #whoweare
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Happy New Year to all of our wonderful clients, partners and friends ♥️ In 2020, we were faced with some unprecedented challenges and we couldn’t be more proud of how incredibly hard our team has worked this year to overcome them. We are wishing for a New Year full of good health, happiness and successes for you all. So hello to 2021, let’s make this year one to remember – for all the good reasons! * * * * #HappyNewYear2021 #EScoNewYear #SoLong2020 #Hello2021 #ServiceWithIntegrity #PublishingServices
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Wishing you all the merriest of Christmases ♥️ Whatever your Christmas looks like this year, we wish you health, happiness and peace. With love, from all at ESco ♥️ "Peace on earth, goodwill to all men" Luke 2:14 #christmas2020 #peaceandgoodwill #peaceonearth #goodwilltoallmen
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To you - our clients, partners and friends at Christmas time… ♥️ Well what a year! A year indeed, a year we won't forget The year that we ran ESco - over the internet Whilst teaching maths and science, (we left PE to Joe) Wearing zoom friendly attire - PJ bottoms? No-one will ever know...♥️ Read our annual Christmas wishes to you... www.esco.co.uk/christmas2020 #esco #christmas2020 #servicewithintegrity #ayearwewontforget
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Meet the Team! This is Tim Smith, a junior developer who joined our clever troop of IT heroes in April 2019. Tim believes that the closest thing to real magic is a Jellyfish. Apparently, if you haven't at least read the Wikipedia on Siphonophores, you ain't livin'! Interestingly, Tim has a pilot’s license (in paragliding, not planes) – a useful skill for someone who lives in the flattest part of the country… We asked Tim how he takes his coffee, but he misread the question as how he MAKES his coffee and started writing out a really long winded answer involving digital scales, spring water and either an Aeropress or a Chemex – the short answer is black. But did you know? Tim’s favourite sandwich is brie, bacon, cranberry sauce, salted butter and rocket, on olive bread… And we had him down as a ham and cheese kind of guy! * * * * #meettheteam #haveyoutriedturningitoffandonagain #ESco #subscriptionsbureau #servicewithintegrity #customerservice #publishingservices #whoweare #whatisasiphonophore
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Welcome to the ESco Christmas Work Party 2020! It was a little different to our usual festive shindig, but that doesn’t mean that it had to be any less merry! Today was spent in the office together, spreading festive cheer from a safe distance with mulled wine, sherry, hot chocolate stations (in EVERY room), party attire, Christmas music and presents for each and every member of our lovely team, who have worked so hard in 2020 to continue to bring the same great service with integrity! It was the perfect twist on our annual celebrations and we will continue to party on into a very Happy New Year… Merry Christmas, everyone! * * * * #ESco #servicewithintegrity #EScoChristmas #Christmas2020 #EScoElves #MerryChristmas #workparty
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Repost - we’ve been working with our partners @isleinteractive to deliver a brand spanking new website to @square1restaurant - the home of new @masterchefuk champion @chefwebb1 🥳 fab website, amazing restaurant and flippin’ well deserved win! Congrats Alex and Square 1 team! . . . #webdesign #newwebsite #square1 #businesspartner #masterchefuk
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Meet the Team! This is Charlotte Amos, who became the newest addition to our wonderful Account Management department in August 2020. Charlotte’s favourite holiday was a safari in Africa, where she spent two weeks enjoying amazing experiences and stunning scenery – although surely every day is a holiday since joining team ESco, right? After a hard day at work, Charlotte enjoys a tough HIIT class or a Bounce trampoline workout to work off tension… And of course, a glass of wine always helps, too! But did you know? Charlotte’s silliest skill is juggling. A fun trick – and pretty useful on a busy day in the office... Welcome Charlotte! * * * * #meettheteam #accountmanagement #ESco #subscriptionsbureau #servicewithintegrity #customerservice #publishingservices #whoweare #welcomeCharlotte
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Customer Services Celebration! Although the festive season has been a busy one so far, that hasn’t stopped the brilliant work from our Customer Services department - no matter the query, our team are always here to help. * * * #subscriptions #customerservicewin #ESco #subscriptionsbureau #servicewithintegrity #customerservice #publishingservices #whoweare
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Customer Services Celebration! Congratulations to the Customer Services team for this great piece of feedback from a happy subscriber – and for always maintaining a positive reflection of the clients we represent. * * * #subscriptions #customerservicewin #ESco #subscriptionsbureau #servicewithintegrity #customerservice #publishingservices #whoweare
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Huge congratulations to all those who took home an award at the PPA Independent Publisher Awards yesterday! But a special "hip hip hooray" to our wonderful partners, you all did so well! Congrats to Air Business, Think Travel, FMC, Hothouse Media, Anthem Publishing, Bookseller Media & Taylist Media - we are very proud to be working with each and every one of you! . . #ppaindpub #esco #hiphiphooray
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Today's the day! A massive congratulations and good luck to all of those shortlisted for an award at the PPA Independent Publisher Awards! A special good luck to our AMAZING clients, Anthem Publishing, Think Travel, The Bookseller, Hot House Media & FMC. We're rooting for you all. Cheers! 🥂#ppaindpub
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We're very pleased to be shortlisted for the Industry Partner Award at the PPA Independent Publisher Awards! We're just taking a moment to blow our own trumpet - something we don't do often enough - but also to congratulate everyone who has been shortlisted for an award. Good luck all! ❤️ . . . #servicewithintegrity #ESco #subscriptionsbureau #subscriptions #ppaindpub
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MD Susan Duffin announces the appointment of two new Directors at ESco and talks about our exciting plans for the future, read about it here 👀 www.esco.co.uk/futureproof . . . #esco #futureproof #servicewithintegrity #subscriptions
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Wahoo! Massive congratulations to the wonderful Anthem Publishing on your wins at the Newspaper & Magazine Awards yesterday, you are such a bunch of clever clogs! Anthem took home Subscriptions Team of the Year (of course they did!) and Lifestyle Magazine of the Year with their great title, Women's Running. Well done from all of us at ESco! 👏🍾 . . . # #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #publishinglife #NMA2020
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Congratulations to everyone who picked up awards on Tuesday afternoon at the PPA Awards 2020! An extra special congratulations to our wonderful partners, emap for winning the Business Magazine Brand Of The Year Award and Wanderlust for taking home Silver with the PPA Special Interest Magazine Brand of the Year Award (sponsored by ESco!) 🥂 . . #PPAawards #PPA2020 #ESco #subscriptions
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Good luck to all category finalists for the PPA Awards tomorrow! A special good luck to our fab partners; Emap, Think Publishing, Wanderlust Magazine & Holyrood Magazine's wonderful Mandy Rhodes - we're all rooting for you! . . . #PPAAwards #PPAAwards2020 #Publishing #ESco #Subscriptionsservice #Awardsceremony
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On Thursday 18th June we hosted a virtual round table session with guest speaker, Debbie Stenning of Database Vision - "New Opportunities & New Revenue Streams", read what we talked about here... www.esco.co.uk/opportunitiesroundtable #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #publishinglife #roundtable #subscriptionmarketing
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Publishing & C19 - it's far from all doom and gloom. We've done some research and putting aside the awful personal impact this virus has had on some, business-wise, we've got some good news for you! Read about it here www.esco.co.uk/publishingandc19 (link in bio) #subscriptions #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #publishinglife
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We’re counting our blessings today and there are 66. Thank you to every single one of you beautiful people - working hard, thinking outside the box and turning up to video team meetings with all manner of fancy dress and filters applied. We love you all. #fridayfeels #esco
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Firstly - we urge everyone to follow Government guidelines, and stay safe. Secondly, we want to say an enormous thank you to all of our Key Workers - you are doing an incredible job, thank you! It's a scary time for everyone, but we're doing our best to put on our positive pants and encourage everyone to make lemonade where you can www.esco.co.uk/lemonade #covid19 #thankyounhs #staysafe
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A week ago today, our amazing clients scooped some fab awards at the PPA Independent Publisher Awards; big congrats to Anthem, Bookseller, FMC & Wanderlust for all of the awards they won - well done guys! 🤩🥂 #servicewithintegrity #ESco #PPA #IndPub
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We've been busy..! This month, we went live with the subs for The Face magazine because, we doubt you heard it here first, but The Face is back. Iconic 1980's culture, fashion and lifestyle mag was relaunched by Wasted Talent this year and they published their first print issue earlier this month. The history of this magazine is something pretty special. And the future? Who knows. But along with the rest of the UK, we’re pretty excited about it. We’re proud to partner with the team at The Face on this one. Read more www.esco.co.uk/theface . . #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #theface #thefacemagazine
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We’ve recently worked on a project with UK Construction Week (part of Media 10) to help them achieve their goal of the ideal Single Customer View making it simple for their data & marketing teams to analyse, select and segment their data. Read more... www.esco.co.uk/constructionweek-scv . . #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #publishinglife
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• T e s t i m o n i a l • . . . #subscriptionservice #ESco #relationshipgoals #clienttestimonial #servicewithasmile #trust #publishingservices #Dods
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We have just launched the second in a series of websites for Dods www.dods-training.com/home The Dods Training website promotes and showcases the training, coaching, consultancy and open courses provided both in the UK and overseas. Alice McDavid, Head of UK Training, Dods Training said "The team at ESco were nothing but helpful and responsive. Not only were they fantastic at responding to requests, they improved the aesthetic feel of the site and were happy to work collaboratively with our copywriter. The team shared their knowledge on how to create a website with impact and we are very happy with the final result." Want to know more? www.esco.co.uk/dodswebsite . . #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #publishinglife
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We have now completed the complex and detailed migration of five emap brands to ESco - Construction News, New Civil Engineer, Group Engineering, Nursing Times & Local Government. Read more www.esco.co.uk/emap We're pleased to have emap on board as our new partner! 🥂 . . #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #publishinglife #emap
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This month, we successfully migrated NME & Uncut to ESco as part of the recent purchase by existing client BandLab UK Ltd...we're now looking after a fab collection of music titles, alongside; Music Tech & Guitar (BandLab), Kerrang! & Mixmag (Wasted Talent) and Classic Pop, Long Live Vinyl, Vintage Rock (Anthem) and Opera! Read all about it www.esco.co.uk/uncutnme 🎵🎸🎼👩🎤🤟 . . #NME #Uncut #musictech #guitar #kerrang #mixmag #longlivevinyl #classicpop #vintagerock #Opera #musicmagazines
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On Friday 23rd August, we celebrated 35 wonderful years of hard graft. Thank you for the great photos @HutchandCroft 📸❤️ Congratulations again to our wonderful MD, Susan Duffin for bringing us all this far...you're amazing! #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #publishinglife #35years
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Happy 35th Birthday ESco! Tonight we are celebrating 35 years of business, ESco style, at our local pub, @fox_on_the_green_finchingfield 35 years of ups and downs and merrygo rounds. Long live Team ESco! 🎉🥂❤️ #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #publishinglife #35today
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We are (very) proud stockists of www.fillrefill.co products! We decided to buy these awesome goods in bulk & store in our warehouse so our fab team can reduce their single use plastic and simply refill their empties when they come into the office. Simple. And our warehouse smells a bit delicious! Win win. Read more here... www.esco.co.uk/fillrefill ❤️♻️❤️ #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #publishinglife #ecowarriors #fillrefill #ecofriendly #reuse #refill #recycle
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Wonderful to celebrate with our new partners, EMAP, at the completion of our set up. Great way to start the weekend! . . . #partnership #fridayvibes #subscriptions #workinghard #orhardlyworking
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Well done to our wonderful partner EMAP for their wins; Nursing Times, PPA Team of The Year; World Architecture Festival, PPA Event of the Year and Special Interest Magazine of the Year with Nursing Times again! 💪🏼🥳 Congratulations to the wonderful @wanderlustmag for taking home the Bronze award for Special Interest Magazine of the Year 💪🏼🥳 So glad to be working with you all! . . #ppaawards #ESco #partnership #winners #publishingindustry
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🌟 Congratulations to all of the PPA Award Winners! 🌟 Out of an enormous 500 entries, the judges found the 21 winners across all categories. Amazing! Well done to all who were shortlisted and took home an award. Thank you to @ppa_live for a great night at #ppaawards #ppa #publishingservices #ESco #servicewithintegrity
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Today’s the day! Wishing all of our clients the very best for the PPA Awards tonight! And to our friends and competitors shortlisted with us in the Industry Partner Award! We’ll see you there 🥂🥳 . . #PPAawards2019 #PPA19 #todaystheday
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We were delighted to hear marketing guru, Steve Price at the Myriad User Group meeting this morning. As usual some incredible marketing ideas to increase that bottom line. Literally always a pleasure. #subscriptionsmarketing #subscriptionseconomy #RecurringRevenueco
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Great to hear a bit more about the relaunch of the iconic @thefacemagazine at the #ppafestival today 👌🏼 it’s going to be a good read 📖❤️🖤
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Gladiators ready! NB we had coffee after this and we’re a lot more perky now...honest! #PPAFestival #ESco #servicewithintegrity
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Today we’re flaunting our cupcakes and expertise at #ppafestival @tobaccodock Come and visit us for some sweet treats and a natter 🧁🍬👄📣 #PPA #ESco #subscriptions #festival
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A week ago today, we hot-footed it over to Waterloo for our ESco Connect day, with a focus on Engagement & Retention. The title is pretty self-explanatory…have I engaged you yet?! Read all about it here --> www.esco.co.uk/engage . . . #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #publishinglife #EScoConnect #engagement #retention
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We are ESco - expertly led by our founder, Susan Duffin. ESco is made up of 60 wonderful employees, of which 62% are women. Our Management Team is 60% women. Today we’re celebrating #internationalwomensday with Yorkies for all (lovingly delivered by our wonderful Connor). Because Yorkies aren’t just for men. 😜💋🍫 #balanceforbetter #internationalwomensday2019 #girlpower #ESco #publishingservices #theyorkiebarsareonme
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🥞 Happy Shrove Tuesday! 🥞 Did you know? 🥚 Approximately 52 million eggs are used in Britain each year on Pancake Day...which is 22 million more than every other day of the year! 🥚 Time to finish up all of those goodies before lent begins...#anyexcuse . . . #pancakeday #shrovetuesday #pancakes #fattuesday #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #publishinglife
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Celebrate good times, come on! 🥂🎉 Yesterday, ESco HQ saw prosecco, speeches & a lovely spread of delicious sarnies & cakes as we celebrated three wonderful ladies, Joy Dalziel, Jennie Bell & Kate Gilliard, who have all worked at ESco for 20 years this year. Loyalty, hard work & lots of great memories. Thank you for sticking with us through everything! Cheers ladies! . . . #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #publishinglife #20yearsservice #loyalty
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💥Guess what?!💥After two highly successful industry events, we're getting ourselves ready to hold our third event on 22nd March, focusing on Engagement & Retention. Spaces have filled up quickly this time, reaching almost full capacity within a couple of days of sending out invitations. If you really want to come, you'd better be quick! Read more about it here...www.esco.co.uk/esco-connect/engagement-retention . . . #subscriptions #engagement #retention #retainsubscribers #subscribed #publishingindustry #ESco #servicewithintegrity #publishingservices
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Meet Connor Smith – an Account Executive in our busy, buzzing Account Management Team. Connor has been at ESco for 2 ½ years'. Connor is always eating. I mean busy. And usually eating. Connor, not to be confused with Conor, Conner, or Connork is surprisingly of Irish decent. He is incredibly helpful and has a sense of humour that will see you through the bluest of blue Mondays. A bit about Connor: Describe your job in three words: Fast-paced, Exacting, Evolving Website you visit the most: reddit.com What did you want to be when you were a kid: A digger driver . . . Photo credit @tomhphoto #ESco #meettheteam #meettheteammonday #theresonlyoneConnor #PublishingServices #connorconnorconnorconnorchameleon
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🌹Roses are Red 🌹 🥀but sadly short lived🥀 📖but the gift that keeps giving?📖 💝is one perfect gift!💝 Happy Valentines Day! . . . #valentines #giftthatkeepsgiving #magazinesubscription #ESco #Subscriptioneconomy #subscriptions #valentinesgift #weloveyou #valentinesday #servicewithintegrity #andasprinklingoflove
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💥Starting the new year with a bang with two new clients, read all about it here... www.esco.co.uk/art www.esco.co.uk/catholicherald . . . #servicewithintegrity #ESco #publishingservices #subscriptionsbureau #publishinglife
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"I have called this meeting to discuss the successful and professional delivery of these titles!" From our house to theirs...Dod's titles DPC and Vacher's Quarterly came from our Warehouse, to be featured on the front page of The Guardian. #claimtofame #frontpagenews