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Time Management - the elusive conundrum. There isn't a one-size-fits-all solution but there are some strong strategies you can apply to find the solution that works best for YOU. Click the link in the bio or copy and paste https://www.creamsolutions.co/blog to learn about these strategies in my blog.
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It can be anything.
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Next time you're faced with a challenge, remember not to spend too much time and energy feeling the pain of the problem. You know there IS a solution, so spend your time, power and energy THERE.
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Don’t you sometimes wish life would just be simple, care-free and wrapped up neatly with a bow? As ideal as this sounds, it isn’t really ideal, is it? In my experience, life is about contrast, we can’t appreciate the beautiful things in life without experiencing the not-so-beautiful. How else would we understand beautiful if we couldn’t compare it to….well, the ugly? Here’s one of the little life lessons I shared with my children (now young men). “Everything is relative. You only know you like the blue jumper, because you don’t like the red jumper. If not for the red jumper, you wouldn’t understand how you feel about the blue jumper. Darling, just try it”. Every day I have to make an effort to keep looking at the beautiful whilst understanding and learning from what makes life tough. It’s not easy but it’s worth it. I implore you to keep on keeping on. There is light. I know it. I feel it. Regardless of what is going on in the world, the sun continues to rise up. That we know for sure.
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Here’s the definition of Hindsight is 20/20… “Choices that seemed difficult in the past now seem clear after the person knows what happened as a result of those choices”. Can this be more freaky? Was 2020, the year we all ‘feel’ we could have done without, or in fact the year we all needed?
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Tonight, I have a special free training. 'The Six Game-Changing Habits High-Performing Salon Owners Need to Adopt to Succeed Post-Pandemic' Come. I'd love to see you there. Click the link in the bio or copy and paste https://www.creamsolutions.co/game
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I normally send Joss to the groomers every 6 weeks. It costs $165 every time. Personally, I think it's a lot of money but I pay it because my Joss is worth it. Because of the lockdown, Joss hasn't been for 12 weeks. I've definitely been brushing him myself to prevent knots. I did a reasonably good job and he had no knots however with summer coming on, he developed a thick undercoat. The groomer sent me a text that Joss was going to cost $220. I was NOT happy. I didn't even pick up Joss myself, I sent Jack my son, because I was so angry. When our 10yo pup came back, I just couldn't believe it. Before he went, his collar was so tight. When he came back, it was like a necklace! They did a brilliant job. And here's where the link between you and this experience comes in. I sent them a text thanking them and telling them they did a brilliant job. Benefit is GREATER than the cost. I'm a dog lover. My dog is my priority. When the benefit is greater than the cost, it doesn't matter what the cost is. It's all about service, results and the experience they receive from your business. You've got to work on the VALUE of your service to always be able to show that the BENEFIT>COST, regardless of the cost. Now answer me this and be honest, what could you work on to improve your service, results and/or experience?
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Here’s what came to me in the shower yesterday morning. Providing treatments is service. Sure, we know that. No brainer. But… retail is a service. It’s not about exchanging money for a product over the counter. It requires, advice, care, knowledge, empathy and more. If retail was just retail, everyone would sell online where no advice, no care, no knowledge or no empathy is required. That’s the world we live in today. We’ve seen it in the explosion of eCommerce. In our industry, retail will never be just retail. It will always require service, even if you take to eCommerce. I would like you to choose to see this pandemic as an opportunity to reflect and reinvent yourselves. New habits and perspectives are required to handle this behemoth. Not difficult, just new and different. As much as I’ve specialised my coaching in the beauty industry, my strengths lie in business strategy, development, growth and the ability to adapt to business-climate changes with strategic and not reactive tactics. Join me this Sunday night where I’ll be taking you through 6 habits I believe you need to adopt to take the behemoth head-on and come out the other side victorious. We have a behemoth to take care of. Click the link in the bio to join this Masterclass or copy and paste https://www.creamsolutions.co/game
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In our industry, DOWNTIME is defined as overstaffed or underproductive. Or both. 🙁 If your business experiences a lot of downtime, it's ok. Just find out the reason why and then address THAT. #saloncoach #salonbusinesscoach #professionalbeauty #creamsolutions #salonmarketing #beautybusinessmentor #salonbusiness #saloneducation #salontoday #saloncoachingmentor #brigittebenge #Estheticiancoaching #estheticianlife #estheticiansuccess #estheticiansupplies #beautyentrepreneur #beautybusiness #beautybusinessmentor #beautybusinesstips #beautybusinesssucess #beautybusinesscoach #beautycoach #medspalife #medspamarketing #skintherapists #saloncoaching
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Hello! Welcome to my Instagram page where I post a ton about business and not infrequently, about my adorable Samoyed, Joss. But every now and again I like to post something that tells you some things about me you probably didn’t know, besides the fact that I’m a business coach to beauty salons, skin clinics and medspas. Ready? Nowadays I wake up at around 5am because that’s when my mind is the clearest and sharpest. The days of working late at night are a thing in the past. I finally figured out that the best output for me is after a full night’s rest and not after a full day’s of work. Relate? Right now, I’m really into watching ‘The Split’ a British legal series on Stan. If you haven’t watched it, a must. Nice to meet you! Drop a comment below and share something with me about YOU! #saloncoach #salonbusinesscoach #professionalbeauty #creamsolutions #salonmarketing #beautybusinessmentor #salonbusiness #saloneducation #salontoday #saloncoachingmentor #brigittebenge #salonownerlife #salonentrepreneurs #Estheticiancoaching #estheticianlife #estheticianschool #estheticiansrock #estheticiansuccess #estheticiansupplies #beautyentrepreneur #beautybloggers #beautybusiness #beautybusinessmentor #beautybusinesstips #beautybusinesssucess #beautybusinesscoach #medspalife #medspamarketing #skintherapists #saloncoaching
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The problem is NOT that you need more clients. The problem is that your therapists are not keeping the clients you have. And they’re not keeping the clients, because they’re not providing the full service – full skin prescription > ongoing care > follow up > review = results. If that’s happening, it’s as fundamental as your leadership not working. What can you do today, JUST ONE THING, to change all that? Hint: Stop spending money on marketing or any more discounted offers until you get your retention under control. Because both ways, you’re losing money. #saloncoaching #salonbusinesscoach #creamsolutions #salonbusiness #salontoday #saloncoachingmentor #brigittebenge #salonownerlife #salonentrepreneurs #melbournebeautyexpo #sydneybeautyexpo #Estheticiancoaching #estheticianlife #estheticians #estheticiansrock #estheticiansuccess #estheticiansupplies #beautyskin #beautyindustry #beautybusiness #beautybusinessmentor #beautybusinesstips #beautybusinesssucess #beautybusinesscoach #beautycoach #beautycoaching #beautycoaches #medspalife #medspamarketing
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What if we embraced breakdowns as much as we do ‘wins’? What if the breakdowns were important? A message or perhaps a warning? I brought myself up. My journey to life was self-taught. It’s was and still is a series of falls and wins. Some of the falls were huge. But some of the wins were epic. And you guessed it. If I had to give up the wins for the falls, it would be an emphatic NO. The only thing is… I need to remind myself not to beat myself up about the falls, the breakdowns, but rather be kind to myself, not judge and remember that there’s a light, a bright light at the end of the tunnel. Newton's law: For every action, there is an equal and opposite reaction. Where there’s darkness, there’s light. Where there’s fear, there’s courage Where there’s pain, there’s freedom Where there’s breakdown, there’s BREAKTHROUGH Be kind to yourself today. I will if you will. BB
