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    Don’t take it personal. It feels personal - but it’s not. What they say and do? That’s a reflection...
  • Comment the : MASTERCLASS Emotions are a reason for behaviour… not an excuse for it....
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    Comment the : MASTERCLASS Emotions are a reason for behaviour… not an excuse for it....
  • Being nice can make you lose your boundary. Being kind helps you hold it. I didn’t always know...
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    Being nice can make you lose your boundary. Being kind helps you hold it. I didn’t always know...
  • I left a drive-through irritated… and I caught myself. It wasn’t the wait. It was the lack of...
    102
    I left a drive-through irritated… and I caught myself. It wasn’t the wait. It was the lack of...
  • We expect results before the process is even done. (I know I do.) When it feels messy… slow…...
    140
    We expect results before the process is even done. (I know I do.) When it feels messy… slow…...