• The guest who reminded me about true hospitality impact... A few years ago when we owned our inn,...
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    The guest who reminded me about true hospitality impact... A few years ago when we owned our inn,...
  • July 4th weekend pricing strategy session with innkeepers this past week. The question every...
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    July 4th weekend pricing strategy session with innkeepers this past week. The question every owner...
  • Father's Day weekend at our Inn always felt like coming home. Not because of special programming...
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    Father's Day weekend at our Inn always felt like coming home. Not because of special programming or...
  • The strongest boutique hospitality properties don’t wait for public reviews to understand the...
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    The strongest boutique hospitality properties don’t wait for public reviews to understand the guest...
  • ✨ Sold! ✨ The Montford Inn in Norman, Oklahoma has officially been sold! What an exciting few...
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    ✨ Sold! ✨ The Montford Inn in Norman, Oklahoma has officially been sold! What an exciting few...
  • The three-generation reunion that changed my perspective on family hospitality... Grandmother...
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    The three-generation reunion that changed my perspective on family hospitality... Grandmother (82),...
  • Peak season cash flow mistake that kills profitable summers: Spending summer revenue on summer...
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    Peak season cash flow mistake that kills profitable summers: Spending summer revenue on summer...
  • This week, Carol and I had the pleasure of attending the Cape Cod Chamber of Commerce Annual...
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    This week, Carol and I had the pleasure of attending the Cape Cod Chamber of Commerce Annual...
  • Yesterday I walked through an inn I helped sell two years ago. The new owners have honored...
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    Yesterday I walked through an inn I helped sell two years ago. The new owners have honored...